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FAQS

Frequently Asked Questions

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FAQ
What is TrueCheck automated onboarding?

TrueCheck Automated onboarding refers to the use of technology to streamline the process of enrolling new customers or users, reducing manual intervention, and speeding up the verification and approval process by 7X.

Important Features:

Spam Protection
Customer Deduplication (Input)
(Paperless & Paperbased) Automated Onboarding
Customer Deduplication (Documents)
(Paperless & Paperbased) Automated Underwriting
Automated Verification
Customer Profiling
Re-KYC
Financial Analytics
Medical Analytics
Profiling & Risk Management
How does identity verification work in the TrueCheck platform?

Spam Protection & Deduplication with Customer Data!

Paperless

TrueCheck platform uses AI and machine learning to validate government API data, match Facial recognition, validate digital Signature for Automated Onboarding.

Paperbased

TrueCheck platform uses AI and machine learning to prefilled & validate scanned Documents, match Signature & Facial recognition for Automated Onboarding.

After Automated or Manual Onboarding, it does cross-check (Automated Underwriting) user information against internal and external databases (Deduplication) to ensure the authenticity of the unique and trusted identity for customer Profiling.

What types of documents can be verified?

The platform typically supports the verification of various Paperless - Government Services & paperbased documents such as:

KYC Documents
  • • Passport
  • • Driving License
  • • Pan Card
  • • Voter Card
  • • Aadhaar Card
Financial Documents
  • • Bank Statement
  • • Cheque
  • • ITR
  • • Form16
  • • Form26AS
  • • NACH
  • • PaySlip & PNL
Medical & Others
  • • Test Reports
  • • Hospital RateCard
  • • Medicine Bills
  • • Utility Bills
  • • Mobile Bills
  • • Electricity Bills
  • • Invoice Bills
How does the TrueCheck platform ensure compliance with regulations?

The platform is designed to comply with global and local regulations, such as KYC (Know Your Customer) and AML (Anti-Money Laundering), ensuring that businesses meet all legal requirements.

It also comply with Other Indian Authority, such as IRDA, RBI, SEBI, TRAI.

Is the identity verification process secure?

Yes, the platform employs encryption, secure data storage, and other security measures to protect sensitive information during the verification process.

Can the platform be integrated with existing systems?

Most platforms offer API integrations, allowing seamless connection with CRM systems, financial services, popular DMS and other business applications.

How long does the onboarding and verification process take?

The onboarding and verification process is typically completed within minute or two,

depending on the complexity of the product and services offered
or
the provided customer documents required by the usecase.

What happens if a document fails verification?

If a document fails verification, the platform may prompt the user to provide additional information or documents against the trigger requirement via "Business Rules Engine" (BRE), or it may flag the account for manual review (Manual Underwriting).

KYC

97% Field Level
92% Document Level STP

Financial

94% Field Level
90% Document Level STP

Medical

98% Field Level
95% Document Level STP

Can the platform detect fraudulent activities?

Yes, advanced fraud detection features are integrated, using AI to identify suspicious patterns and flag potential fraud attempts.

Offline Detection

Tamper Detection using CFA, Data Pattern Validation, Face and Signature Verification!

Online Detection

BlockChain, Internal Deduplication, External Deduplication (Government Services - API, Social Profiling and Scanning)!

What industries can benefit from automated onboarding and identity verification?

Industries such as can benefit from the platform, as it ensures secure and efficient customer onboarding:

Banks

NBFC

Insurance

Telecom

E-Commerce

Healthcare

Education

Defence

Financial Risk Management (FRM)

What are the key components of a financial risk management strategy?

The key components include risk identification, risk assessment, risk mitigation strategies, continuous monitoring, and reporting. Effective strategies also involve stress testing, scenario analysis, and regulatory compliance.

What role does technology play in financial risk management?

Technology plays a critical role by providing tools for real-time monitoring, data analysis, predictive modeling, and automation of compliance processes. This enhances the accuracy and efficiency of risk management efforts.

How can organizations balance financial risk management with business growth?

Organizations can balance risk management with growth by integrating risk management into their strategic planning, adopting a proactive approach to risk, leveraging technology to streamline processes, and maintaining flexibility to adapt to changing market conditions.

What are the consequences of non-compliance with financial regulations?

Non-compliance can lead to severe penalties, including fines, legal sanctions, reputational damage, and loss of business licenses. Organizations may also face increased scrutiny from regulators.

Financial Risk Management